Responsibility
Job Title: MS Dynamics AX / D365 Administrator
Experience: 5+ Years (Relevant Experience)
Employment Type: Contract / Permanent
Location: Remote
Shift: General Shift (Must be flexible to support shifts as per client requirements)
Role Summary
We are looking for an experienced MS Dynamics AX / D365 Administrator to manage, maintain, and support Microsoft Dynamics AX and Dynamics 365 environments. The ideal candidate should have strong expertise in environment administration, release management, production support, performance monitoring, and troubleshooting. This role requires hands-on experience with SQL Server, CI/CD processes, and operational support to ensure system stability, availability, and performance.
Required Skills
- Strong experience in Microsoft Dynamics AX / D365 Administration
- Expertise in AOS Configuration, Clustering, and Environment Management
- Experience with Release Management and CI/CD processes using Azure DevOps, Bamboo, or similar tools
- Strong knowledge of L2/L3 Production Support and Incident Management
- SQL Server Administration and Performance Tuning
- Technical Analysis, Query Writing, and Log Analysis
- Experience in Performance Monitoring and Troubleshooting
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
Key Responsibilities
- Manage and administer Microsoft Dynamics AX / D365 environments
- Handle AOS configuration, clustering, and overall environment management
- Support release deployments and CI/CD processes
- Provide L2/L3 production support and timely issue resolution
- Monitor system performance and troubleshoot technical issues
- Perform SQL analysis, log reviews, and root cause investigations
- Ensure system stability, availability, and operational excellence
- Collaborate with development, infrastructure, and business teams to support ongoing operations
- Maintain technical documentation and operational procedures
- Support continuous improvement initiatives and platform optimization
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
- Minimum 5+ years of relevant experience in Microsoft Dynamics AX / D365 Administration
- Strong understanding of enterprise application support and environment management
- Experience working in production support and release management environments
Candidate Profile
- Strong troubleshooting and analytical skills
- Ability to work independently in a remote environment
- Excellent communication and stakeholder management capabilities
- Detail-oriented with a focus on system reliability and performance
- Flexible to support business-critical activities and shift requirements