Responsibility
Job Title: IBM Sterling Integrator / EDI Coordinator
Experience: 4–8 Years
Employment Type: Contract (3–6 Months + Extendable)
Location: Remote
Shift: 6:30 PM – 3:30 AM IST (Night Shift)
Role Summary
We are looking for an experienced IBM Sterling Integrator / EDI professional to manage day-to-day EDI operations, production support, new partner implementations, and continuous improvement of EDI integrations. The ideal candidate should have strong hands-on experience with IBM Sterling Integrator, EDI, SAP IDocs, and data mapping, along with the ability to coordinate effectively with IT teams, business stakeholders, and external trading partners.
Key Responsibilities
- Manage and support EDI integrations using IBM Sterling Integrator, including data mapping, mailbox setup, communication protocols, and partner onboarding.
- Support key EDI transaction sets including PO, POC, ASN, and INV, and manage implementation guides received from trading partners.
- Monitor EDI and SAP integration processes, including SAP IDoc processing, failures, and system health.
- Troubleshoot integration issues, perform root cause analysis, resolve helpdesk tickets, and coordinate with SAP functional teams and business stakeholders.
- Coordinate end-to-end testing, partner certification, validation, and internal sign-off for new or enhanced integrations.
- Work closely with business users, trading partners, and IT teams to understand requirements and define EDI mapping and communication needs.
- Identify process inefficiencies and recommend automation and optimization opportunities to improve reliability, scalability, and performance.
- Maintain technical documentation and support standardization of EDI processes and best practices.
Required Skills & Experience
- 4–8 years of experience working with EDI systems, preferably with IBM Sterling Integrator.
- Strong hands-on experience with IBM Sterling B2B Integrator and EDI operations.
- Strong expertise in EDI data mapping.
- Good understanding of EDI standards including ANSI X12 and EDIFACT.
- Experience with EDI transaction sets such as 850, 855, 860, 856, 810, 940, 945, 204, 214, ORDERS, DESADV, and INVOIC.
- Hands-on experience with Sterling B2B Integrator Mapper, VANs, ISPs, and Internet security packages.
- Strong knowledge of SAP IDocs.
- Working knowledge of EDI translation software.
- Recommended knowledge of XML, Sterling B2B Integrator Administration, and Sterling B2B BPO Language.
- Strong troubleshooting, problem-solving, and analytical skills.
- Excellent written, verbal, interpersonal, and stakeholder management skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Preferred Skills
- Experience with new trading partner onboarding and EDI implementation.
- Experience supporting complex Sterling Integrator and SAP integration scenarios.
- Knowledge of automation and EDI process optimization.
- Bachelor’s degree in Computer Science, Information Technology, or a related discipline is preferred.